At Wrapunzel, we work with small quantities as an online boutique. As a result of this, we are unable to do exchanges because of the difficulties it would cause with inventory. Instead, we do direct refunds as well as store credit. In order to facilitate this process, this is what needs to be done from your end!
If you would like to receive a refund or store credit, here is the criteria that needs to be met:
– Merchandise must be unworn and in same condition in which it was received
– The return must be sent to us within 2 weeks of your receiving your package
– The buyer is responsible for the shipping costs of the return
The return address is:
1133 Greenwood Rd. Unit F
Baltimore, MD 21208